Crucial Exams

CompTIA A+ 220-1102 (V14) Practice Question

You are completing a change-management request for an overnight software upgrade on the company's primary database server. Which piece of information is critical to include so that operations, support teams, and end users can coordinate their schedules and prepare for the maintenance window?

  • The exact date and start time for the upgrade

  • The software vendor's support-level agreement (SLA)

  • The name of the technician performing the upgrade

  • The approved rollback procedure document

CompTIA A+ 220-1102 (V14)
Operational Procedures
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