Crucial Exams

CompTIA A+ 220-1102 (V14) Practice Question

You are called to troubleshoot a Windows 10 desktop where a recently attached USB external hard drive is not detected. Device Manager lists the drive under Universal Serial Bus controllers with a yellow exclamation mark and the message "This device cannot find enough free resources (Code 12)". Which initial action should you take to begin resolving the problem?

  • Restart the computer to let Windows reallocate hardware resources.

  • Roll the system back to a previous restore point created before the drive was attached.

  • Review the device's status and resource usage in Device Manager to locate any conflicts.

  • Disconnect every USB device and reconnect them one at a time until the error disappears.

CompTIA A+ 220-1102 (V14)
Software Troubleshooting
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