You are an email administrator for a large company. Recently a series of emails were sent from a user's email account that the user claims not to have sent. How should you proceed?
Ask the user to please stop sending the emails
Tighten firewall restrictions to block the SMTP port (25)
Disable the user account, reset the password and run an anti-malware scan on the user's PC
Disable the email and provide a new account to the user
You should assume the user's login and PC are compromised. Its possible that the PC has malware that was used to send the emails, steal the user's password or that only the account credentials were compromised and the PC is not infected. Until you can determine how the credentials were compromised, you should assume anything that belongs to the user is unsafe.
Ask Bash
Bash is our AI bot, trained to help you pass your exam. AI Generated Content may display inaccurate information, always double-check anything important.
Why is it important to disable the user's account immediately in this situation?
Open an interactive chat with Bash
What is the role of running an anti-malware scan on the user's PC in this scenario?
Open an interactive chat with Bash
Why is resetting the user's password not enough to resolve the issue?
Open an interactive chat with Bash
CompTIA A+ 220-1102 (V14)
Software Troubleshooting
Your Score:
Report Issue
Bash, the Crucial Exams Chat Bot
AI Bot
Loading...
Loading...
Loading...
Pass with Confidence.
IT & Cybersecurity Package
You have hit the limits of our free tier, become a Premium Member today for unlimited access.
Military, Healthcare worker, Gov. employee or Teacher? See if you qualify for a Community Discount.
Monthly
$19.99
$19.99/mo
Billed monthly, Cancel any time.
3 Month Pass
$44.99
$14.99/mo
One time purchase of $44.99, Does not auto-renew.
MOST POPULAR
Annual Pass
$119.99
$9.99/mo
One time purchase of $119.99, Does not auto-renew.
BEST DEAL
Lifetime Pass
$189.99
One time purchase, Good for life.
What You Get
All IT & Cybersecurity Package plans include the following perks and exams .