You are about to replace the RAM module in a customer's desktop computer. To protect the sensitive components from potential damage caused by electrostatic discharge, what should you do before starting the replacement procedure?
Press the power button for 10 seconds to eliminate any static charge.
Touch the radiator to discharge any built-up static electricity.
Wear rubber gloves to insulate yourself from the computer components.
Attach an ESD strap to your wrist and clip it to a metal part of the computer case.
Using an ESD strap correctly is essential to prevent electrostatic discharge that can damage sensitive components. An ESD strap ensures that any static electricity is grounded, protecting the electronic parts you are handling. Attaching the ESD strap to a non-painted, metal part of the computer chassis ensures a good ground connection. Attaching it to yourself properly is equally important, to ensure that you are grounded, too. Touching a radiator or a power button doesn't effectively ground you and does not provide continuous protection against static discharge.
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