CompTIA A+ 220-1102 Practice Question
While working with a diverse set of clients, you have scheduled a meeting with a new client who has a distinct cultural background. How can you BEST demonstrate cultural sensitivity in your initial greeting?
Refer to the client by their first name to create a friendly atmosphere.
Use a formal greeting and ask the client how they would prefer to be addressed.
Use slang or colloquialisms to appear relatable and down-to-earth.
Assume a common greeting that you use with most clients will be suitable.