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Free CompTIA A+ 220-1102 Practice Question

While working with a diverse set of clients, you have scheduled a meeting with a new client who has a distinct cultural background. How can you BEST demonstrate cultural sensitivity in your initial greeting?

  • Use a formal greeting and ask the client how they would prefer to be addressed.

  • Refer to the client by their first name to create a friendly atmosphere.

  • Use slang or colloquialisms to appear relatable and down-to-earth.

  • Assume a common greeting that you use with most clients will be suitable.

This question's topic:
CompTIA A+ 220-1102 / 
Operational Procedures
Your Score:
Operational Procedures
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