While working on resolving a user's network connectivity issue, the technician has tested the network cable, verified network settings, and checked for any software updates. What should be included in the progress notes to ensure clear communication for future follow-up?
Tested network cable, verified network settings, checked for software updates.
System rebooted, antivirus scan performed, user contacted.
User's computer was restarted, server status was checked.
User reported the problem, network cable was replaced.