CompTIA A+ 220-1102 Practice Question

While working on a Windows 10 machine, a user reports that following the most recent update, their previously stable application is now crashing frequently. As a technician, which action should you take first to resolve the application stability issue?

  • Conduct a full system virus scan to check for malware.

  • Re-image the system to its original factory settings.

  • Increase the RAM capacity of the system.

  • Perform System Restore to a point before the update was installed.

CompTIA A+ 220-1102
Software Troubleshooting
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