While working on a Windows 10 machine, a user reports that following the most recent update, their previously stable application is now crashing frequently. As a technician, which action should you take first to resolve the application stability issue?
Re-image the system to its original factory settings.
Conduct a full system virus scan to check for malware.
Increase the RAM capacity of the system.
Perform System Restore to a point before the update was installed.