CompTIA A+ 220-1102 Practice Question

While attempting to remove malware from a system, a technician knows that it is a good practice to prevent the malware from persisting after the removal process. What is the BEST action the technician should take prior to executing malware scans and removal tools?

  • Disable System Restore to prevent the malware from potentially using restore points to re-infect the system.

  • Perform a disk cleanup to free space and potentially remove temporary files where malware might reside.

  • Defragment the hard drive to enhance the effectiveness of the malware removal tools.

  • Update all device drivers to ensure they are not compromised by the malware.

CompTIA A+ 220-1102
Software Troubleshooting
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