Which step in the best practice procedure for malware removal is performed specifically to prevent malware from using saved recovery states to reinfect a device?
System Restore should be disabled in Windows during the malware removal process to mitigate the chance that the malware infects the system's restore points. If a restore point is infected, the system can be reinfected when that restore point is used.
The CompTIA Malware Removal Steps are:
Investigate and verify malware symptoms
Quarantine infected systems
Disable System Restore in Windows
Remediate infected systems
Schedule scans and run updates
Enable System Restore and create a restore point in Windows
Educate the end user
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CompTIA A+ 220-1102 (V14)
Software Troubleshooting
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