Free CompTIA A+ 220-1102 Practice Question

Which of the following best describes the purpose of progress notes in a ticketing system?

  • To document ongoing actions and updates related to the ticket

  • To track the ticket's severity level

  • To summarize the final resolution of the issue

  • To record the initial problem description

This question's topic:
CompTIA A+ 220-1102 / 
Operational Procedures
Your Score:

Check or uncheck an objective to set which questions you will receive.