Crucial Exams

CompTIA A+ 220-1102 (V14) Practice Question

Which action should a technician take to comply with professional communication standards upon realizing they will arrive later than scheduled for an onsite appointment?

  • Waiting to reach the customer's location to apologize in person for the tardiness.

  • Calling the customer after the scheduled appointment time to explain the reason for not arriving.

  • Sending a brief text message to the customer's phone without providing a new arrival time.

  • Notifying the customer immediately, explaining the reason for the delay, and giving an updated arrival time.

CompTIA A+ 220-1102 (V14)
Operational Procedures
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