A user reports that their Windows computer is performing sluggishly and frequently displays low memory warnings. This happens most often when multiple applications, including a web browser with many tabs, a word processor, and a spreadsheet, are open simultaneously. Which of the following is the MOST effective first step for a technician to take to immediately alleviate this issue?
Upgrade the physical RAM.
Run the System File Checker (sfc /scannow) utility.
Close some of the open applications or browser tabs.
Increase the size of the virtual memory (page file).
The correct answer is to close some of the open applications or browser tabs. Low memory warnings indicate the computer is running out of available Random Access Memory (RAM). Closing programs is the most direct and immediate way to free up RAM and resolve the issue without requiring hardware changes or system modifications. While upgrading RAM is a permanent solution and increasing the page file size can sometimes help, they are not the most effective first step for immediate relief. Running the System File Checker is used for repairing corrupted system files and is not the appropriate tool for this symptom.
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