CompTIA A+ 220-1102 Practice Question

What should a technician do if they receive a personal call while working on a customer's computer?

  • Return the call immediately, as it might be important

  • Answer the call and use speakerphone to multitask

  • Let the call go to voicemail and return it during a break or after the task is complete

  • Answer the call and ask the caller to wait on the line while working

CompTIA A+ 220-1102
Operational Procedures
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