After a graphics-driver update, a Windows 10 system now blue-screens during startup. The user wants the fastest way to return Windows to the configuration it had before the driver was installed while keeping personal files intact. Which built-in Windows recovery option should the technician choose?
Check for updates in Windows Update
Use System Restore to apply an earlier restore point
System Restore applies a previously created restore point, rolling back system files, drivers, registry settings, and installed programs to an earlier state without affecting personal data. This fixes problems introduced by the recent driver while avoiding the more drastic measures in the other options. Resetting the PC with "Remove everything" would erase apps and data, Disk Cleanup only frees disk space, and Windows Update installs new patches rather than reverting changes.
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What does it mean to revert to a previous configuration?
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How do you create a restore point in Windows?
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What should I do if the system restore feature doesn't solve my problem?