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CompTIA A+ 220-1102
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CompTIA A+ 220-1102 Practice Question

What is a typical first step in troubleshooting limited Internet connectivity on a mobile device?

Replace the device's SIM card
Check WiFi settings and connections
Reinstall the operating system
Update installed applications

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Answer Description

Checking the WiFi settings is a common first step in diagnosing Internet connectivity issues on a mobile device. This includes ensuring the device is connected to the correct network and that there are no restrictions such as airplane mode activated or incorrect passwords. Other options, like replacing the SIM card, reinstalling the operating system, or updating applications, are more invasive and usually considered after initial settings and connection checks have been ruled out.

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CompTIA A+ 220-1102

Software Troubleshooting

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Software Troubleshooting

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