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Free CompTIA A+ 220-1102 Practice Question

If you realize you are going to be late for an on-site appointment with a customer due to unexpected traffic, what should be your next course of action to maintain professionalism?

  • Speed up to try and make up for lost time, potentially risking safety and the possibility of further delays.

  • Wait to arrive to explain the reason for your tardiness in person, to give a more sincere apology.

  • Contact the customer as soon as possible to inform them of the delay and provide an estimated time of arrival.

  • Reschedule the appointment for another day without first discussing the delay with the customer.

This question's topic:
CompTIA A+ 220-1102 / 
Operational Procedures
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