Crucial Exams

CompTIA A+ 220-1102 Practice Question

During routine time at the help desk, a technician receives a call from an employee reporting difficulties with logging into the company intranet. The technician decided to start a ticket for the issue. What is the most critical piece of 'user information' the technician should record to ensure the ticket can be addressed properly?

  • Correct spelling of the employee's name

  • Location of the employee's workstation

  • Employee's username

  • Employee's ID number

CompTIA A+ 220-1102
Operational Procedures
Your Score:
Settings & Objectives
Random Mixed
Questions are selected randomly from all chosen topics, with a preference for those you haven’t seen before. You may see several questions from the same objective or domain in a row.
Rotate by Objective
Questions cycle through each objective or domain in turn, helping you avoid long streaks of questions from the same area. You may see some repeat questions, but the distribution will be more balanced across topics.

Check or uncheck an objective to set which questions you will receive.

Wipe Score
SAVE $31
CompTIA A+ Voucher (220-1101 or 220-1102)
$253.00 $222.00
Bash, the Crucial Exams Chat Bot
AI Bot