CompTIA Study Materials
CompTIA A+
CompTIA Network+
CompTIA Security+
CompTIA CySA+
CompTIA Linux+
CompTIA PenTest+
CompTIA Cloud+
CompTIA ITF+AWS Study Materials
AWS Cloud PractitionerMicrosoft Study Materials
Microsoft Azure Fundamentals CompTIA Network+ CompTIA CySA+ CompTIA Linux+ CompTIA PenTest+ CompTIA Cloud+ CompTIA ITF+ AWS Cloud Practitioner Microsoft Azure FundamentalsDuring routine time at the help desk, a technician receives a call from an employee reporting difficulties with logging into the company intranet. The technician decided to start a ticket for the issue. What is the most critical piece of 'user information' the technician should record to ensure the ticket can be addressed properly?
Employee's username
Employee's ID number
Location of the employee's workstation
Correct spelling of the employee's name