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Free CompTIA A+ 220-1102 Practice Question

During a troubleshooting session with a customer, what is the most professional approach towards handling an incoming personal call?

  • Take the personal call and keep the troubleshooting session on hold

  • Share the personal call content with the customer to excuse yourself

  • Silence the personal phone or turn it off during the interaction

  • Explain to the customer that you need to take a quick personal call

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Your Score:
Operational Procedures
Operating Systems
Security
Software Troubleshooting
CompTIA A+ 220-1102
  • Operating Systems
  • Security
  • Software Troubleshooting
  • Operational Procedures
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