Crucial Exams

CompTIA A+ 220-1102 (V14) Practice Question

An employee reports that they suddenly cannot access the network on their company laptop while other colleagues have no such issues. You verify the laptop's physical connections and confirm that Wi-Fi is enabled. What should be your next step in troubleshooting this issue?

  • Check the device's IP configuration.

  • Verify if Bluetooth is enabled, as it can interfere with Wi-Fi.

  • Check for network security certificate expiration.

  • Ensure the device's Wi-Fi switch is on.

CompTIA A+ 220-1102 (V14)
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