An employee reports that their workstation has been performing very sluggishly, especially when switching between applications and opening new ones. After observing the behavior and reviewing the system specifications, you have confirmed that the hardware resources meet the requirements of the installed applications. What should be the NEXT step in troubleshooting this issue?
Increase the physical RAM to add more resources.
Defragment the hard drive to optimize file storage.
Reboot the computer to resolve temporary software glitches.
Run the System File Checker (SFC) utility to check for corrupt or missing system files.
Running the System File Checker (SFC) utility can help troubleshoot and resolve issues caused by corrupted or missing Windows system files, which can lead to sluggish system performance. The utility scans the integrity of all protected system files and replaces incorrect versions with correct Microsoft versions. This action is aimed at addressing potential system file issues that could not be attributed to hardware limitations, as these were already confirmed to meet application requirements.
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What is the System File Checker (SFC) utility?
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Why might system files become corrupt or missing?
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What are other troubleshooting steps if SFC does not resolve the issues?