CompTIA A+ 220-1102 Practice Question

An employee reports that their workstation has been experiencing unexpected crashes and displaying a blue screen with an error code. Which of the following is the most effective next step to resolve this issue?

  • Check for any recently installed drivers or system changes that might have led to the issue.

  • Investigate the error code via online resources to determine the cause and potential fixes.

  • Reboot the system to see if the BSOD persists, potentially indicating a temporary software glitch.

  • Run a full virus scan to check if malware is causing the blue screen.

CompTIA A+ 220-1102
Software Troubleshooting
Your Score:
Settings & Objectives
Random Mixed
Questions are selected randomly from all chosen topics, with a preference for those you haven’t seen before. You may see several questions from the same objective or domain in a row.
Rotate by Objective
Questions cycle through each objective or domain in turn, helping you avoid long streaks of questions from the same area. You may see some repeat questions, but the distribution will be more balanced across topics.

Check or uncheck an objective to set which questions you will receive.

Bash, the Crucial Exams Chat Bot
AI Bot