CompTIA Study Materials
AWS Study Materials
AWS Certified Developer Associate AWS Certified Developer Associate
AWS Certified Developer Associate DVA-C02
AWS Certified Solutions Architect Associate AWS Certified Solutions Architect Associate
AWS Certified Solutions Architect Associate SAA-C03
AWS Cloud Practitioner AWS Cloud Practitioner
AWS Cloud Practitioner CLF-C02
Microsoft Study Materials
Microsoft Azure Fundamentals Microsoft Azure Fundamentals
Microsoft Azure Fundamentals AZ-900

Free CompTIA A+ 220-1102 Practice Question

An employee reports that their workstation has been experiencing unexpected crashes and displaying a blue screen with an error code. As a technician, you observe the alphanumeric code on the blue screen and decide the best course of action is to search for the error code using online resources. Which of the following is the most effective next step to resolve this issue?

  • Check for any recently installed drivers or system changes that might have led to the issue.

  • Investigate the alphanumeric error code via online resources to determine the cause and potential fixes.

  • Run a full virus scan to check if malware is causing the blue screen.

  • Reboot the system to see if the BSOD persists, potentially indicating a temporary software glitch.

This question is for objective:
Software Troubleshooting
Your Score:
Software Troubleshooting
Operating Systems
Security
Operational Procedures