👻🕸️ Cybersecurity Awareness Month Sale - 50% off select memberships! 🕸️👻

8 hours, 33 minutes remaining!

Free CompTIA A+ 220-1102 Practice Question

An employee reports that their company-issued smartphone has started rebooting randomly throughout the day. As a first step in troubleshooting, which of the following actions should the IT support team initially consider to address the problem?

  • Replace the smartphone battery

  • Update the operating system

  • Perform a factory reset

  • Check for recent updates or new apps that may cause instability

This question's topic:
CompTIA A+ 220-1102 / 
Software Troubleshooting
Your Score:

Check or uncheck an objective to set which questions you will receive.