CompTIA A+ 220-1102 Practice Question

An employee reports that several important documents have been renamed and some applications are failing to open, which is affecting productivity. What is the most appropriate initial step to address these symptoms?

  • Check for recent system updates and uninstall them

  • Perform a System Restore to a previous point

  • Scan the system with updated antivirus software

  • Contact IT support without taking any immediate action

CompTIA A+ 220-1102
Software Troubleshooting
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