Crucial Exams

CompTIA A+ 220-1102 Practice Question

An employee is unable to connect their previously used Bluetooth keyboard to their workstation, despite the keyboard being fully charged. The computer detects other Bluetooth devices without issues. What should be the first step to troubleshoot this problem?

  • Update the workstation's operating system.

  • Change the batteries in the Bluetooth keyboard.

  • Remove the keyboard from the list of paired devices and attempt to pair it again.

  • Replace the Bluetooth adapter on the workstation.

CompTIA A+ 220-1102
Software Troubleshooting
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