CompTIA A+ 220-1102 Practice Question
An employee in your organization has reported that their computer is behaving oddly, such as unexpected windows popping up, and they suspect it might be infected with malicious software. Given the symptoms and the critical nature of data handled by the employee, which of the following actions should be taken FIRST to best address the potential presence of a keylogger?
Run the antivirus program to scan and remove any potential threats immediately.
Update the antivirus software definitions and perform a full system scan.
Check the browser extensions and remove any that were not installed by the company's IT department.
Disconnect the computer from the network and then proceed with further malware removal steps.