Crucial Exams

CompTIA A+ 220-1102 Practice Question

After resolving a client's computer issue involving the replacement of a faulty network card, which of the following actions would be the most appropriate for ensuring effective service documentation?

  • Updating the client's account status on the company's ticketing website

  • Sending a summary email to your teammates about the successful service

  • Recording the services performed, including the replacement of the network card and the testing results, in the service report

  • Noting the client's satisfaction with the service in the company's internal memo

CompTIA A+ 220-1102
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