Crucial Exams

CompTIA A+ 220-1102 (V14) Practice Question

According to ITIL-aligned change-management best practices, which of the following best describes the classification and approval requirement for routine antivirus-definition updates that are automatically deployed to user workstations?

  • They are considered emergency changes that require Emergency CAB approval for each update.

  • They are considered normal changes that must be individually reviewed and authorized by the CAB before every deployment.

  • They are considered major changes that must be approved by executive management and scheduled during a maintenance window.

  • They are considered standard changes that follow a documented, low-risk process and are pre-approved, so no CAB approval is needed for each instance.

CompTIA A+ 220-1102 (V14)
Operational Procedures
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