Crucial Exams

CompTIA A+ 220-1102 (V14) Practice Question

A user's Windows 10 laptop fails to boot. After POST, an error appears stating that Windows cannot start because critical system files (for example, winload.efi) are missing or corrupt. The user needs the computer back in service but must keep existing files and installed applications intact.

Which of the following actions would BEST resolve the issue?

  • Perform an in-place repair installation of Windows using installation media

  • Boot to Windows Recovery Environment and run offline sfc /scannow

  • Boot from Windows installation media and run Startup Repair

  • Reimage the workstation from a clean corporate image

CompTIA A+ 220-1102 (V14)
Software Troubleshooting
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