A user reports their workstation is randomly shutting down and the issue is intermittent, occurring about once or twice a week. The user also mentions that the workstation feels unusually warm to the touch. As a technician, what is the most effective way to describe this problem in a ticketing system?
Intermittent, random shutdowns with reports of the workstation overheating; occurs weekly.
Computer stops working sometimes.
User is complaining about computer performance issues.
Possible power supply issues, as indicated by user.