CompTIA A+ 220-1102 Practice Question

A user reports their workstation is randomly shutting down and the issue is intermittent, occurring about once or twice a week. The user also mentions that the workstation feels unusually warm to the touch. As a technician, what is the most effective way to describe this problem in a ticketing system?

  • Intermittent, random shutdowns with reports of the workstation overheating; occurs weekly.

  • User is complaining about computer performance issues.

  • Computer stops working sometimes.

  • Possible power supply issues, as indicated by user.

CompTIA A+ 220-1102
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