A user reports their Windows PC is slow to boot and frequently experiences application crashes. They suspect a problem with system files. Which of the following troubleshooting steps is the most appropriate next step to address this issue?
The System File Checker (SFC) tool is specifically designed to scan for and repair corrupted system files, making it the most appropriate next step for suspected system file issues. While a Windows Repair could resolve the problem, it is a more drastic measure. Rolling back updates is primarily used when a recent update is the suspected cause. A System Restore reverts the PC to a previous point in time but does not specifically find and fix individual corrupted files.
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CompTIA A+ 220-1102 (V14)
Software Troubleshooting
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