A user reports that they are seeing numerous pop-ups and fake alerts about viruses on their device.
What should you inform them to do first in order to protect their system?
Reset the device to factory settings.
Do not interact with the pop-ups.
Turn off any antivirus software.
Instructing the user to not interact with suspicious pop-ups is essential for preventing potential security threats. These pop-ups can lead to malware downloads or phishing attempts. By advising them to avoid engagement, the user helps maintain the integrity of their system and mitigates risks associated with malicious software or misleading prompts.
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