CompTIA A+ 220-1102 Practice Question
A user reports that their workstation is experiencing significant slowdowns and frequent pop-up ads for products they did not search for online. After a preliminary investigation, you suspect the presence of potentially unwanted software.
What is the best action to take?
Deactivate the firewall to allow for increased performance.
Update the browser to block pop-up ads from appearing.
Run a dedicated anti-malware tool to scan and remove the suspected software.
Reinstall the operating system to eliminate all software issues.