A user reports that their Windows system experiences frequent crashes and displays blue screens intermittently.
After confirming the hardware is functioning properly, which should be the next step to resolve the issue?
Replace the hard drive
Uninstall the most recent application
Reinstall the operating system
Run a system file check
Running a system file check is essential in this scenario because it can identify and repair corrupted system files that may be causing instability.
Other options such as uninstalling applications may help but may not address system file issues directly, which are often a root cause of instability.
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