Crucial Exams

CompTIA A+ 220-1102 (V14) Practice Question

A user reports that their Windows desktop has been running slower than usual all day. Several applications have frozen, but the user confirms they have no unsaved work. They have not received any specific error messages. Which of the following troubleshooting steps should a technician attempt FIRST to resolve these issues with minimal system alteration?

  • Reimage the hard drive

  • Reboot the computer

  • Roll back recent Windows updates

  • Restore the system from a restore point

CompTIA A+ 220-1102 (V14)
Software Troubleshooting
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