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Crucial Exams

CompTIA A+ 220-1102 Practice Question

A user reports that their smartphone's battery drains unusually quickly even when minimal applications are being used.

What is the best first step to diagnose the battery life issue?

  • Check battery usage statistics in settings

  • Replace the battery with a new one

  • Reset the mobile device to factory settings

  • Check for physical damage to the device's hardware

CompTIA A+ 220-1102
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