Verifying that NFC is enabled on the device is crucial because if NFC is turned off, the device cannot communicate with nearby NFC-enabled devices.
Other options, like ensuring the screen is on or restarting the device, are also valid troubleshooting steps, but they do not address the fundamental issue of whether the feature is active. Ensuring the option is turned on is typically the first step in resolving connectivity issues in this scenario.
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CompTIA A+ 220-1102 (V14)
Software Troubleshooting
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