Free CompTIA A+ 220-1102 Practice Question

A user reports that their mobile device is unable to connect to a WiFi network that they have previously connected to without issues. The user has verified that the WiFi password is correct and that other devices can connect to the network. What is the most appropriate next step in troubleshooting this issue?

  • Forget the network and reconnect

  • Perform a factory reset on the device

  • Update the device's operating system

  • Restart the mobile device

This question's topic:
CompTIA A+ 220-1102 / 
Software Troubleshooting
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