A user reports that their mobile device frequently crashes when trying to use a specific application, and the application does not seem up to date.
What is the first action you should take to address the issue?
Update the application to the latest version
Check for system updates for the mobile OS
Restart the mobile device
Reinstall the application
Updating the application can resolve crashing issues, as software developers often release updates to fix bugs that cause instability. If the app is outdated, this could lead to performance issues and crashes.
Restarting the device might resolve temporary issues but does not address the potential underlying cause of the outdated application. Reinstalling the app may help but should be considered after confirming it's not a simple update issue. Checking for system updates is important but less relevant to this specific app's performance.
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