🏆 Win a Lifetime Membership! Click here to enter.
A user reports that their laptop connects to the WiFi network but cannot access the internet.
What should you check first?
Disable the firewall software on the laptop
Restart the laptop to reset its network settings
Verify if the user's laptop has the latest WiFi driver installed
Check the router and internet connection for issues
Checking the router and internet connection for issues is essential because the issue could stem from a problem with the internet service or the router's configuration. If other devices are also unable to connect, the problem is likely with the router or internet connection rather than the user's laptop.
Other answers may address the laptop's connection but do not address potential network-wide issues.
Bash is our AI bot, trained to help you pass your exam. AI Generated Content may display inaccurate information, always double-check anything important.
All Information Technology Package plans include the following perks and exams .
Our pricing is simple. Full access to all certifications and exams in each package, for one price.
As many practice tests for as many topics as you want.
Use study mode non-stop, no limits.
Access to our AI assistant, Bash, trained to help you pass your exam.
Track your scores over time in study mode and report cards.
See how you improve over time, and where you need to focus.
Access our store with even bigger discounts than before.
Unlimited access to all performance questions and be prepared for the real thing.
All Information Technology Package plans include unlimited access to the following study materials.
Create an account or sign in to access our study materials.