A user reports that their computer is experiencing slow performance and frequent crashes. You suspect malware infection.
Which tool should you utilize first to address this issue?
OS reinstallation
Antivirus software
Software firewall
Recovery mode
Using antivirus software is appropriate here as it can actively scan for known malware signatures and remove any detected threats.
In contrast, recovery mode often fixes system issues but may not specifically address malware. A software firewall can help prevent malware infections but does not remove them once they are present, and an OS reinstall is more drastic and time-consuming without first attempting removal via antivirus.
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