A user reports that their computer is experiencing frequent application crashes and shows low memory warnings. They also mention that they have not installed any new applications recently.
What is the most appropriate initial step to take in this troubleshooting process?
Rebooting the system is often one of the first and simplest troubleshooting steps in dealing with performance issues. It can clear temporary memory, stop processes that may be consuming resources, and help reset the application environment.
Other options like uninstalling applications might be premature since the user did not recently install any new software. Running a system file check would also come later, as the first step should focus on clearing the current state of the operating system.
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CompTIA A+ 220-1102 (V14)
Software Troubleshooting
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