Crucial Exams

CompTIA A+ 220-1102 Practice Question

A user reports that their computer displays a blue screen error and restarts unexpectedly.

What is the most effective initial troubleshooting step to address the blue screen issue?

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    Uninstall the most recent software updates

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    Run a full antivirus scan to check for malware

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    Reinstall the operating system

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    Reboot the computer to check if the problem persists

CompTIA A+ 220-1102
Software Troubleshooting
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