Crucial Exams

CompTIA A+ 220-1102 (V14) Practice Question

A user reports that a specific mobile application on their smartphone has become very slow and frequently freezes, while all other applications are working normally. Which of the following is the MOST appropriate first step to troubleshoot this issue?

  • Perform a factory reset of the smartphone.

  • Reinstall the application.

  • Update the mobile device's operating system.

  • Clear the application's cache.

CompTIA A+ 220-1102 (V14)
Software Troubleshooting
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