CompTIA A+ 220-1102 Practice Question

A user reports that a specific application on their mobile device fails to launch. The application was working fine previously, and no recent changes have been made to the device. Which of the following is the most appropriate initial troubleshooting step?

  • Uninstall the application

  • Check for OS updates

  • Restart the mobile device

  • Clear the application cache

CompTIA A+ 220-1102
Software Troubleshooting
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