Free CompTIA A+ 220-1102 Practice Question

A user reports that a specific application on their mobile device fails to launch. The application was working fine previously, and no recent changes have been made to the device. Which of the following is the most appropriate initial troubleshooting step?

  • Check for OS updates

  • Clear the application cache

  • Uninstall the application

  • Restart the mobile device

This question's topic:
CompTIA A+ 220-1102 / 
Software Troubleshooting
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