Crucial Exams

CompTIA A+ 220-1102 Practice Question

A user reports that a frequently used application on their Windows 10 desktop is crashing intermittently. Upon checking the system, you've confirmed that there is no shortage of system resources, and the application meets the minimum system requirements. You also observe that the application crashes without any error messages or warnings. What is the BEST first step to take in order to troubleshoot this issue?

  • Uninstall the application immediately and then reinstall the latest version.

  • Run a full virus scan to check for malware that might be causing the application to crash.

  • Clear all the temporary files on the system using the disk cleanup utility.

  • Check for updates for the application and install any available patches.

CompTIA A+ 220-1102
Software Troubleshooting
Your Score:
Settings & Objectives
Random Mixed
Questions are selected randomly from all chosen topics, with a preference for those you haven’t seen before. You may see several questions from the same objective or domain in a row.
Rotate by Objective
Questions cycle through each objective or domain in turn, helping you avoid long streaks of questions from the same area. You may see some repeat questions, but the distribution will be more balanced across topics.

Check or uncheck an objective to set which questions you will receive.

Wipe Score
SAVE $31
CompTIA A+ Voucher (220-1101 or 220-1102)
$253.00 $222.00
Bash, the Crucial Exams Chat Bot
AI Bot