A user reports seeing frequent desktop alerts stating their antivirus protection is out-of-date. The user confirms they just updated the software and have a valid subscription. What is the MOST likely cause of this issue?
The antivirus software subscription has expired.
The system is infected with malware.
The computer's system date and time are incorrect.
The operating system is missing critical security patches.
False alerts regarding security software, such as an antivirus program claiming to be out-of-date despite being recently updated, are a common symptom of malware. This type of malware, often called scareware or rogue antivirus, attempts to trick the user into either downloading more malicious software or paying for unnecessary and fake services. While an incorrect system time can cause update and certificate errors, and missing OS patches can create vulnerabilities, the specific symptom of persistent, false security warnings strongly indicates an active malware infection.
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CompTIA A+ 220-1102 (V14)
Software Troubleshooting
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