CompTIA Study Materials
CompTIA A+
CompTIA Network+
CompTIA Security+
CompTIA CySA+
CompTIA Linux+
CompTIA PenTest+
CompTIA Cloud+
CompTIA ITF+AWS Study Materials
AWS Cloud PractitionerMicrosoft Study Materials
Microsoft Azure Fundamentals CompTIA Network+ CompTIA CySA+ CompTIA Linux+ CompTIA PenTest+ CompTIA Cloud+ CompTIA ITF+ AWS Cloud Practitioner Microsoft Azure FundamentalsA user reports experiencing an excessive number of pop-up ads that occur even when the browser is not open. This behavior is accompanied by sluggish system performance. As a technician, what is the FIRST step you should take to address this issue?
Run a full system anti-malware scan with an updated anti-malware tool.
Reinstall the operating system.
Install a pop-up blocker extension on the user's web browser.
Clear the browser's cache and cookies.